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Dark banner with a photo of the SACE reception desk with SACE sign on a blue wall, holiday decorations, and a red carpet. The SACE circle logo is centred in a snowflake design and text says "Office Closure Friday, December 22, 2023 to Friday, January 5, 2024"

The SACE winter office closure starts Friday, December 22, 2023, to Friday, January 5, 2024. The office will re-open on Monday, January 8, 2024. This means we will not be responding to voicemails, emails, or social media messages during this time.

If you are in crisis or need someone to talk to, please know you are not alone. We have listed some support options for you to consider over the holidays.

Information and Crisis Support Lines

SACE Support and Information Line: 780.423.4121 or chat (9 a.m. to 9 p.m. MT daily)

Alberta’s One Line for Sexual Violence: call or text 1.866.403.8000 (9 a.m. to 9 p.m. MT daily)

Central Alberta Sexual Assault Support Centre Crisis Line: call or text 1.866.956.1099 (24/7)

Canada Suicide Prevention Service (Talk Suicide Canada): call 1.833.456.4566 (24/7) or text 45645 (4 p.m. to midnight ET)

Child Abuse Hotline (including reporting suspected child abuse): 1.800.387.KIDS (5437) (24/7)

Children’s Mental Health Crisis & Response Team: 780.427.4491 (visit the Children’s Mental Health Crisis & Response Team website for hours of operation)

Distress Line: 780.482.4357 (24/7)

Family Violence Info Line: 780.310.1818 (24/7)

Indian Residential Schools Crisis Line: 1.800.721.0066 (24/7)

Indigenous Hope for Wellness Help Line: 1.855.242.3310 or online chat (24/7)

Kids Help Phone: 1.800.668.6868 or text CONNECT to 686868 (24/7)

  • To talk to an Indigenous person, text FIRST NATIONS, METIS or INUIT to 686868 for youth and 741741 for adults.

LGBT Youthline: Text 647.694.4275 and chat (Sunday to Friday, 4 – 9:30 pm EST)

Access 24/7 Adult Mental Health Services: 780.424.2424
Walk-in: Edmonton Community Health Hub North at 13211 Fort Road NW

Mental Health Help Line (Alberta-wide): 1.877.303.2642 (24/7)

MMIWG Crisis Line: 1.844.413.664

Suicide Crisis Helpline: 9.8.8 (24/7 call or text)

Talk4Healing: 1.855.554.4325 or online chat talk4healing.com (24/7)

Trans Lifeline (Canada): 1.877.330.6366 (Starting Jan. 1, 2024, the hotline will resume taking calls with new operating hours. Visit translifeline.org for the latest updates)

Crisis, Low and No Fee Counselling

Information and referral to services: call 211 or visit ab.211.ca

Access Open Minds: 780.887.9781. Walk-in addictions and mental health support for youth 16 to 25 years old; visit the Access Open Minds website for hours of operation

Drop-in YEG: Drop-in no-fee single-session counselling at multiple locations across Edmonton; visit the Drop-in YEG website for locations and hours of operation

Community Counselling Centre: 780.482.3711. Offers sliding scale counselling.

Momentum Walk-In Counselling: 780.757.0900. Offers single-session individual counselling services on a sliding scale from $40 to $200 based on your total monthly household income.

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